No matter the profession you currently inhabit, sooner
or later you will be asked to provide feedback on another person. It might
happen at the time of a co-worker’s evaluation, or while orienting new employees. Feedback should exist to improve your own
nursing skills, as well as prove valuable cross-examinations of colleagues.
A form of feedback is a useful method to help develop
your personality. Thus it is also necessary that you dish it out in a well-mannered
way. It might appear that sugar coating the truth is the way choice in order to
protect someone, but this is not true.
Constructive criticism is an art that requires
practice. Try to take help from a friend or family, who will assist you in this
matter to practice the new skills.
These tips will help you develop your skills gradually.
Related: Top 5 Reasons to Have a Blog
Use the “sandwich
technique”
The most useful technique for giving constructive
feedback is the sandwich technique. All you need to do is manage your words so
beautifully that from start and finish, the feedback is surrounded by
positivity. It will leave a better impression on the person, and they will
consider it advice.
Voice and body
language matters
Your voice and the body language should communicate in
tandem. Try to balance your body language with your words. Otherwise, if the
tone of your voice and body language oppose each other, then your message will
not be well received.
Elaborate the
problem
It will be more helpful if you elaborate on the
problem. Tell them the areas where you see a problem, the reasoning, and what
effects it may carry. Finally, suggest how the problem can be rectified.
Don’t ruin
self-respect
If you have any negative feedback then doesn’t present
it in private, as it may become a matter of self-respect. Don’t pinpoint
mistakes in front of others, especially patients. Instead, find a proper place
where you can discuss the matter.
Don’t be personal
Whether it is about the behavior or attitude, you
should never make it personal. Otherwise, it will cause bitter and offensive
results. The necessary distinction is to analyze their behavior, not personality.
Describe positively
Wouldn’t it be better to say that they could be smarter
instead of telling them that they are stupid? It is more beneficial to say that
it can be done in a better, instead of saying they have done worse. Both dialogues
are different, one is appearing to be a complaint and the second appears to be
a suggestion or idea.
Suggest a solution
for the problem
Represent yourself as a helper to solve the problem
with that person. Just complaining the problem without any suggested solution,
often imposes an impact that the complaining person has some enmity with or
jealousy against the other person. Even bringing a solution causes an
impression that you’re looking for the good of that person and the hospital.
Every person has some weak areas; everyone commits some
mistakes in his. Everyone has some areas in his life for improving. No one is
perfect in this world. Then why not help each other to cover up the weak areas.
Polish your skills
Listening and speaking carefully helps you understand
and explain the situation easily. If it were you who gave feedback, then don’t
forget to thank the person for listening to you. And if the other person was
suggesting a solution to an issue then don’t forget to thank them either. Such
good manners help you maintain a better relationship with the other person.
Use eye contact properly according to the situation.
This may vary according to the other person’s cultural belief. Because some
people consider the direct eye contact as a disrespect.
Now that you’ve gone through these ideas, you’re ready
to practice all these things. Think of a situation in which you may give constructive
feedback to someone. And then try to practice with your selected partner.
It is a necessity to give feedback to the co-workers to
keep up the quality of care. These tips can help you improve your own nursing
skills and it will benefit others too.
Related: The Evolution of the Nursing Uniform
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