Yes, it's often easier said than done with a few people. No matter what you do, it might not be enough, and no matter how you do it, it might be insufficient. Trying Patients This story is a retelling by Susan, a retired nurse. Mary was a 68 year old female that was admitted for a hip replacement. I went into Mary's room within 5 minutes of her being brought into the room, and after introducing myself, her first words were, “What took you so long to get here?” Followed by “Let's get something straight, you work for me, and you will be here when I want you.” After advising her very nicely that my employer was the hospital, she offered up her opinion of me, and advised me we were going to have trouble. Thank goodness for my nurse's aid, because that call button went off 17 times in an 8 hour day. Mary wanted everything from better quality bed linens to a large screen TV. I was advised after the aids changed her bedding, she looked at it and
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