International Nurses Association

Have you heard the expression that you catch more flies with honey? Well, if you go in with a positive attitude and are respectful and polite, the odds are you will win the patient over with your charm.  Nurse 1 John was not a happy guy at all. He was tired of being in pain, and tired of being hospitalized.  He was transferred from another medical facility, and he nothing short of a grumpy old man, which he informed the staff of upon his arrival. Nurse 1 went in to gather some information from him, and it did not go well. She asked if he was in pain, to which he explained he would not be there if he wasn’t. She went on to ask very routine admittance questions, to most he had very short answers that could easily be considered offensive to most people. After all questions needed for intake procedures were complete, nurse 1 walked out of the room and gave a big sigh of relief. Two hours later it was medication time for John, so nurse 1 walked into hi...