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Showing posts with the label submitting complaint

How to Express a Complaint or Concern

First and foremost, if you have a concern that involves a patient's care or safety, you should not delay expressing this information to the appropriate person.   As a nurse, it is your responsibility as a mandated reporter to never look the other way when the patient’s care or treatment is in danger. Unnecessary Complaining Have you ever heard the squeaky wheel gets the oil?   The fact is that the squeaky wheel is an annoyance, and after a while it is removed and replaced by a new wheel.   Keep that thought in mind prior to expressing a complaint at work.   That is certainly not to say there are not legitimate complaints. Related:   How to Leave a Difficult Day Behind The following are a list of “complaints” received by an HR manager of a major hospital: Nurse “X” wears pink athletic shoes and I think they are distracting to the patients. Nurse “X” would not accept homemade baked goods when I bring them in, and it is offensive     to me. Dr. “X” ask me