International Nurses Association

It can be one of the most frustrating parts of the job, speaking with the insurance company for your patient. There are times you just want to look at the phone and wonder, what planet are these people from? Insurers Goal Keep in mind that behind the person you are conversing with is under a team of executives pushing them to keep cost down. It may come across that the insurance representative is being unreasonable, however you must consider their job depends on their success in keeping those cost with reason.The insurance representative will have a series of questions they will refer to, and depending on the answers, they may insist that the patient can be cared for from home or a rehabilitation center. The representative on the line with you has a goal, and that is to cut cost.  Insurance companies are not out to harm patients; however, the fact is, sometimes their decisions or lack thereof, does just that.  An Insured Patient Mark was 45 years old whe...